Contact WRS Web Solutions Inc.
The best way to contact WRS Web Solutions Inc. is by opening a Help Desk Ticket. We are a web based company with no retail locations. Our Head Office is not generally open to the public, except by appointment. We try not to do business by phone (with the exception that we have a phone number given to existing Canadian residential internet customers for use if they have problems with their modem or internet conenction). Instead we maintain two online Help Desks, one for Canadian High Speed Cable Internet and another for Domain Names, Web Hosting, VPS, Dedicated Servers, SEO, Web Design, and such. For any inquiry which does not fit neatly into either category, either Help Desk may be used. This way there is a clear record and audit trail of all inquires and all replies, including all action taken to resolve any problems.
First of all, if you live in the USA, and you are not a business, then we are not able to provide you with residential internet plans. If you live in Canada then we might be able to provide you wih residential or busienss internet plans.
If the reason you wanted to contact us was because you are curious if our High Speed Internet Services are available in your area or not, then please read on and note that if you live in the Province of Ontario, and in an urban area which is wired for Rogers or Cogeco cable TV, then chances are excellent that we can provide High Speed Internet services to your address. Please ask us to check your address before ordering. If we are unable to provide we will let you know, and cancel your order, and refund your money. If you have purchased a modem from us, we would be willing to cancel that order of if already shipped, to buy it back. As a rule of thumb, if your house is wired for Rogers or Cogeco cable TV (even if it is not currently active) we can provide service. If you live in the country and your home is not wired for Rogers of Cogeco cable TV likely we are not able to provide service. You are welcome to ask, but the above covers 99% of the situations. We use the Rogers and Cogeco cable lines to deliver our High speed Internet service (no subscription to Rogers or Cogeco is required), so if you have such a line usually we can provide and if you do not have such a line usually we can't, simple as that. No contracts. :)
If you live in Alberta or BC, we are able to use the Shaw cable lines in many (but not all) places. In the Atlantic provinces we are only able to use DSL lines.
That said if you still want to contact us about 'High Speed Internet' (or related 'modems'), then please click this link to open a new web browser window with the Help Desk form on it: www.wrswebsolutions.ca. After submitted your ticket, you should then receive a confirmation e-mail from our Help Desk that your ticket has been opened, and we usually respond to tickets with 24 hours. If you do not hear back in 24 hours please check your spam folder, and if the reply was not there then please open a new ticket.
If you want to contact us about 'Domain Names', or 'Web Hosting' or a website or web server related service, then please click this link to open a new web browser window with the Help Desk form on it, please note you will have to 'Register' on the site before submitting a ticket and 'registration' is free and there is no commitment of any kind. Once registered you can submit a ticket from the 'Client Area', or Login and do so from this link: Submit Ticket.
If you want to contact us about any other matter (but please do not send us spam) then you may pick either Help Desk.
The best way to reach us is by opening a Help Desk Ticket.